Privacy Policy

Our Commitment to Privacy

At NetCore, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training services. We are committed to protecting your personal data and handling it in accordance with applicable data protection laws.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Complete our contact form or inquiry forms
Register for courses or training programs
Subscribe to our newsletter or communications
Communicate with us via email or phone
Participate in surveys or feedback requests

This information may include your name, email address, phone number, professional background, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

IP address and location data
Browser type and version
Operating system information
Pages visited and time spent on pages
Referring website addresses
Device identifiers and characteristics

This information is collected through cookies and similar tracking technologies. For more details about cookies, please see our Cookie Policy.

Analytics and Performance Data

We use analytics services to understand how visitors interact with our website. This helps us improve our content, course offerings, and user experience. Analytics data is typically anonymized and aggregated.

How We Use Your Information

Service Delivery and Communication

Respond to your inquiries and provide course information
Process course registrations and enrollment
Deliver training materials and course content
Send administrative information about your enrollment
Provide customer support and technical assistance
Communicate updates about courses and schedule changes

Website Improvement and Analytics

Analyze websitege patterns and visitor behavior
Improve our website design and user experience
Develop new courses and training content
Identify technical issues and optimize performance
Understand which content is most valuable to visitors

Marketing and Communication

Send newsletters and educational content (with your consent)
Inform you about new courses and training opportunities
Share relevant industry insights and technical updates
Conduct market research and gather feedback

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Legal Compliance and Protection

Comply with applicable laws and regulations
Respond to legal requests and prevent fraud
Protect our rights and property
Enforce our terms and conditions
Ensure the security of our systems and data

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfill our contractual obligations when you enroll in our courses
Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our services and ensuring website security
Consent: Processing based on your explicit consent for marketing communications and non-essential cookies
Legal Obligation: Processing required to comply with applicable laws and regulations

How We Share Your Information

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and payment processing. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Business Partners

We may share limited information with educational partners and industry organizations to provide you with comprehensive training opportunities. We ensure these partners maintain appropriate data protection standards.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Note: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection and security
Incident response procedures and monitoring systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected:

Contact inquiries: Retained for up to 3 years from last contact
Course enrollment data: Retained for the duration of the course plus 7 years for educational records
Marketing communications: Retained until you unsubscribe or withdraw consent
Website analytics: Typically retained for 26 months

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you and to verify that we are processing it lawfully.

Right to Rectification

You have the right to request correction of any inaccurate personal information we hold about you and to complete any incomplete information.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing of your personal information in certain circumstances, such as when you contest its accuracy.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we process your personal information based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided on this page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on this page. We will process your request promptly in accordance with applicable data protection laws.

International Data Transfers

Your personal information may be transferred to and processed in countries other than. These countries may have data protection laws that differ from those in your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your data remains protected, including standard contractual clauses approved by relevant data protection authorities.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after changes to this policy constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NetCore

Roppongi, Minato-ku
Tokyo 106-0032

Phone: +81 3-3543-7108

Email: info@sharvuhouse.com

We will respond to your inquiry as promptly as possible, typically within 5 business days.

Contact Information