Terms of Service
Last updated: October 22, 2025
Contact Information
NetCore
7 Chome-15-7 Roppongi, Minato City, Tokyo 106-0032
Phone: +81 3-3543-7108
Email: info@sharvuhouse.com
Agreement to Terms
These Terms of Service govern your access to and use of the NetCore website and training services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
We reserve the right to update or modify these terms at any time. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.
Servicege and Access
Acceptable Use
When using our website and services, you agree to:
- Provide accurate and complete information when registering or enrolling
- Use our services only for lawful purposes and in accordance with these terms
- Respect the intellectual property rights of NetCore and third parties
- Not interfere with or disrupt the operation of our services
- Not attempt unauthorized access to our systems or networks
- Maintain the confidentiality of your account credentials if applicable
Prohibited Activities
You may not use our services to:
- Engage in any fraudulent, deceptive, or misleading practices
- Upload or transmit viruses, malware, or other harmful code
- Harass, threaten, or harm other users or our staff
- Impersonate any person or entity or misrepresent your affiliation
- Collect or harvest personal information from other users
- Use automated systems or bots to access our services
- Violate any applicable local, national, or international law
Access Requirements
To access certain features of our services, you may need to:
- Be at least 18 years of age or have parental consent
- Provide valid contact information and identification when requested
- Have appropriate technical equipment and internet connectivity
- Meet any prerequisites specified for particular courses
- Comply with payment terms for paid services
Fairge Guidelines
We expect all users to use our services reasonably and fairly. Excessive use that negatively impacts other users or our systems may result in temporary or permanent restrictions on your access. We reserve the right to monitorge patterns and take appropriate action to maintain service quality for all users.
Account Terms and Management
Account Creation
If you create an account with us:
- You are responsible for maintaining the security of your account credentials
- You must provide accurate, current, and complete information
- You must promptly update your information if it changes
- You are responsible for all activities under your account
- You must immediately notify us of any unauthorized access or security breach
Account Security
You are solely responsible for safeguarding your account. Choose a strong password and do not share your credentials with others. NetCore is not liable for any loss or damage arising from your failure to maintain account security.
Account Suspension and Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms of Service
- You engage in fraudulent or illegal activities
- Your actions pose a security risk to our systems or other users
- You provide false or misleading information
- Required by law or legal process
Upon termination, your right to access our services will immediately cease. We may delete your account data in accordance with our data retention policies.
Multiple Account Policy
Users should maintain only one account unless specifically authorized by NetCore. Creating multiple accounts to circumvent restrictions or abuse our services is prohibited and may result in suspension of all related accounts.
Service Availability and Modifications
Service Uptime and Maintenance
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services. Scheduled maintenance, technical issues, or unforeseen circumstances may temporarily disrupt service. We will make reasonable efforts to notify users of planned maintenance in advance.
Feature Availability
The features and functionality available through our services may vary over time. We reserve the right to add, modify, or remove features at our discretion. Some features may be offered on a trial or limited basis and may not be permanently available.
Geographic Restrictions
Our services are primarily intended for users in and may not be available in all geographic locations. We make no representation that our services or materials are appropriate or available for use in other jurisdictions. Users accessing services from other locations do so at their own risk and are responsible for compliance with local laws.
Service Modifications and Updates
We may modify, update, or discontinue any aspect of our services at any time without prior notice. This includes changes to course content, pricing, schedules, and platform features. We are not liable for any modifications or discontinuation of services.
Intellectual Property Rights
Content Ownership
All content on our website and in our training materials, including text, graphics, logos, images, audio, video, software, and course materials, is the property of NetCore or its licensors and is protected by copyright, trademark, and other intellectual property laws.
User Content Rights
When you submit content to our services (such as feedback, questions, or forum posts), you grant NetCore a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content in connection with our services. You retain ownership of your content.
License Grants
Upon enrollment in our courses, we grant you a limited, non-exclusive, non-transferable license to:
- Access and use course materials for personal educational purposes
- Download materials specifically designated as downloadable
- View and participate in course activities during the enrollment period
This license does not permit you to redistribute, sell, or commercially exploit any course materials.
Copyright and Trademark Notices
All trademarks, service marks, and trade names used on our website are the property of NetCore or their respective owners. Unauthorized use of any trademarks or other intellectual property is strictly prohibited and may violate trademark, copyright, or other laws.
Payment Terms
Course Fees
Course fees are stated inese Yen and must be paid before enrollment is confirmed. All prices are subject to change without notice, though price changes will not affect enrollments already confirmed. Payment must be made through our authorized payment methods.
Refund Policy
Refund eligibility depends on the timing and circumstances of your request. Generally, refunds may be available if requested within a specified period before the course start date. Course materials accessed or downloaded may affect refund eligibility. Please contact us for specific refund inquiries.
Payment Processing
Payment processing is handled by third-party payment providers. You agree to comply with their terms and conditions. NetCore is not responsible for payment processing errors or issues arising from the use of third-party payment systems.
Disclaimers and Limitations
Service Disclaimer
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
Educational Outcomes
While we strive to provide high-quality training, we do not guarantee specific educational outcomes, certification exam success, or employment opportunities. Results depend on individual effort, prior knowledge, and various external factors beyond our control.
Third-Party Content
Our services may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Access to third-party content is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, NetCore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from:
- Your access to or use of (or inability to access or use) our services
- Any conduct or content of third parties on our services
- Unauthorized access to or alteration of your content
- Errors, omissions, or inaccuracies in our content or services
- Technical failures or interruptions of service
Our total liability to you for all claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Governing Law and Disputes
These Terms of Service are governed by the laws of, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Tokyo.
Before filing any legal claim, we encourage you to contact us to seek an informal resolution of the dispute. We will make reasonable efforts to resolve disputes amicably.
Severability and Entire Agreement
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
These Terms of Service, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and NetCore regarding your use of our services.
Questions About These Terms
If you have questions or concerns about these Terms of Service, please contact us:
NetCore
Roppongi, Minato-ku
Tokyo 106-0032
Phone: +81 3-3543-7108
Email: info@sharvuhouse.com